Privacy-sensitive data, or personal data, is processed through our webshop. Koolesport.com considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.
In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that:
we clearly state the purposes for which we process personal data. We do this through this privacy statement;
we limit our collection of personal data to only the personal data necessary for legitimate purposes;
we first ask you for explicit permission to process your personal data in cases where your permission is required;
we take appropriate security measures to protect your personal data and also requirements of parties that process personal data on our behalf;
we respect your right to provide, correct or delete your personal data at your request.
Koolesport.com is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.
This privacy statement was last modified on 08/29/2019.
When using our webshop, we obtain certain information from you. This can be personal data. We only store and use the personal data provided by you directly, in the context of the service you have requested, or of which it is clear that they are provided to us for processing.
We use the following information for the purposes stated in this privacy statement::
Name and address details
Payment details (processed by our payment provider:
Depending on the payment method used:
Your IBAN number;
Your card number (credit card payments, Bancontact)
You must first register for certain parts of our webshop. After registration, we save the personal data you have provided via the username you have chosen (your email address). We save this page information so that you do not have to enter it every time and so that we can contact you in the context of the execution of the agreement.
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.
In addition to the information on our website, we can also inform you of our new products and services: by post, by e-mail, via social media
Via our webshop we offer the possibility to ask questions by means of a contact form, where you are asked to fill in various information to deal with your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail is necessary for the complete answering and processing thereof.
We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit consent.
We do not publish your customer data.
Our webshop does not display any advertisements.
We can pass on your data to our partners. These partners are involved in the execution of the agreement, for example as a technical partner, payment provider or delivery person of your order. We may also share your information with third parties to further improve our service. We have strict agreements with them to comply with European privacy rules.
We can use various Tracking Cookies to keep track of how visitors use our webshop.
Our employees can view and correct your data (after authorization). They have a duty of confidentiality for this. We take security measures to limit misuse of and unauthorized access to personal data.
We take security measures to limit misuse of and unauthorized access to personal data.
The personal data described above is kept for as long as necessary to process your orders, including warranty. After that, we keep data for a maximum of seven years to comply with the fiscal retention obligation and to show you your order history. The data is then anonymized for statistical purposes.
This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.
We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.